Work with me

The changes you’ll see are astounding.

If you are a business leader: an owner, manager or team leader that is facing challenges, moving goalposts and perhaps even frustrations in your day-to-day work …

If you want to be at the bleeding edge of innovation and have a team that runs like a well-oiled machine …

If you want to seize growth, cement your reputation, generate profit, thrive in tough times and be creative in your approaches to problem-solving …

… then you’re in the right place.

I’ve been working over the last two decades to bring an abundance of creative problem-solving skills to teams, implement cultures of change and give good people the tools and capabilities they need to be leading business leaders in times of change.

I’ll help you:

Create better, more efficient business processes

Improve your creative problem solving capabilities

Leverage the collective expertise of your team

Employ greater empathy with your customers

Design, test and Iterate new products and services

My clients include senior Operations Managers at an international logistics company, the Quality and Auditing team at one of Australia’s premier fashion labels, Branch Managers at an equipment rental business, Product Managers at a German auto manufacturer and Customer Service teams at a Big 4 bank.

Many of them had hired outside consultants in the past when faced with challenges, and found that while the challenges were resolved (sometimes), they were often fixed with a band-aid solution: the consultant did the heavy lifting and the client “received” the solution.

That’s where my approach is different.

I give you the means to create the solutions yourself. Both today and in the future.

You’ll learn to fish, rather than hire a man with a fishing rod.

My workshops, coaching and consulting approach is designed to train your people in all of my proprietary tools and approaches so that your entire organisation, from the top-down, get empowered to embrace innovation and design thinking as a daily discipline, which leads to ongoing innovation through design thinking, improved communication and problem solving.

The changes you’ll see are astounding.

Mercedes Benz Australia Pacific

"Shannon is a first-class change agent in the corporate world. He points out the often obvious but totally ingrained things that are stifling your business, then goes on to share the way to becoming a radically successful company."

Senior Product Manager; Mercedes Benz Australia Pacific.

2018-05-22T16:42:01+00:00

Senior Product Manager; Mercedes Benz Australia Pacific.

How we work together

As a general rule, my clients don’t need long-term contracts, which is why the first step is always a workshop.

Think of it like an intervention: you’ll develop a strategy for the future, so you avoid having your own “Uber moment” (where a startup dislodges you and you didn’t even see it coming), tackle ongoing business concerns and know how to pre-emptively manage each business threat before it surfaces.

And most importantly you’ll have a new set of tools and language to bring to the table to negotiate and to solve problems whenever they appear.

Big 4 Bank

"Working with Shannon is both enlightening and frightening at the same time. He forces us to really ask the hard questions. He jars our thinking but then provides a framework and tools to work towards better answers."

Regional Portfolio Manager; Big 4 Bank

2018-05-22T16:41:09+00:00

Regional Portfolio Manager; Big 4 Bank

Depending on your immediate needs, after we speak, and if I can help you, I’ll recommend one of the following workshops as a starting point:

Design Thinking Intensive

Agile Management

Lean Change Management

Lead Through Storytelling

Scope Australia

"No organisation, especially those in the Disability Services Sector, can expect to thrive during times of change without drawing on the collective talent and ideas of their workforce. Shannon helped us discover and apply those talents and their ideas in a highly productive and practical strategic planning workshop. His frameworks stimulated new perspectives and made us think beyond day-to-day business constraints and develop a clear vision for the future."

Charlotte Stockwell, General Manager Customer Service & Delivery, Scope Australia

2018-05-23T08:50:13+00:00

Charlotte Stockwell, General Manager Customer Service & Delivery, Scope Australia

One-on-One, Team coaching and Consulting solutions are also available, and it’s sometimes appropriate to discuss those options following a first workshop or series of workshops.

One-on-One

Team Coaching

Consulting solutions

Linfox Logistics

"Shannon has been a partner with Linfox for 6 years and has helped to drive the skillsets and mind-sets of contemporary leadership throughout the organisation. The partnership has resulted in Shannon working with over 250 of our emerging leaders across Australia and preparing them for the challenges of tomorrow. He is also a wonderful facilitator of group training- both entertaining and educational."

Marjie Best, Learning Manager, Linfox Logistics

2018-05-22T16:15:25+00:00

Marjie Best, Learning Manager, Linfox Logistics

In order to find out what solution will suit you best, and to find out if we’re a good fit, all you need to do to get the ball rolling is schedule a time to talk. No commitments, no fee, just a chance to connect and work out what makes the best sense for you right now.

Schedule a call

Better Rentals

“We have developed a great partnership with Shannon over the last 8 years and his dedication to our business is evident across the board. He provides a unique blend of contemporary management thinking and design approaches that continue to help propel our business forward. In addition he is a powerful mentor for our leadership team.”

Brad Field, Managing Director, Better Rentals

2018-05-23T16:49:47+00:00

Brad Field, Managing Director, Better Rentals

“We have developed a great partnership with Shannon over the last 8 years and his dedication to our business is evident across the board. He provides a unique blend of contemporary management thinking and design approaches that continue to help propel our business forward. In addition he is a powerful mentor for our leadership team.”

Vocus Communications

“Shannon’s brief was to create a leadership development program that not only aligned to our values, but also to challenge our leadership team to think more creatively, innovate more regularly and to maintain a relentless focus on our customers. He nailed it! He researched, interviewed and aligned himself with the business. The leaders love his facilitation style, his energy, his quirky cartoons and his depth of experience and knowledge.”

Anne Mihos, Learning & Development Manager, Vocus Communications

2018-05-23T16:50:35+00:00

Anne Mihos, Learning & Development Manager, Vocus Communications

“Shannon’s brief was to create a leadership development program that not only aligned to our values, but also to challenge our leadership team to think more creatively, innovate more regularly and to maintain a relentless focus on our customers. He nailed it! He researched, interviewed and aligned himself with the business. The leaders love his facilitation style, his energy, his quirky cartoons and his depth of experience and knowledge.”

Flyco The Green Pesty

“As a coach, Shannon prompts us to think more strategically about our activities, not by telling us what to do, but by providing is with relevant tools and frameworks for developing powerful, customer centric ideas and a sense of direction. We are now moving forward with a renewed confidence about our capacity to grow and become a leader in our field."

Jane Fita, Director, Flyco The Green Pesty

2018-05-23T16:52:01+00:00

Jane Fita, Director, Flyco The Green Pesty

“As a coach, Shannon prompts us to think more strategically about our activities, not by telling us what to do, but by providing is with relevant tools and frameworks for developing powerful, customer centric ideas and a sense of direction. We are now moving forward with a renewed confidence about our capacity to grow and become a leader in our field."

CitiPower & Powercor

“His thought starters, provocative questions and tools are an exceptionally useful blueprint for any team or business plan"

Senior Manager, CitiPower & Powercor

2018-05-23T16:52:52+00:00

Senior Manager, CitiPower & Powercor

“His thought starters, provocative questions and tools are an exceptionally useful blueprint for any team or business plan"

Bendigo Tafe Kangan Institute

“I always turn to Shannon when I need a high quality, engaging and provocative facilitator. I have engaged Shannon to work on several high-profile projects that have required understanding and streetwise common sense. This combined with a focussed intellect and professional approach makes Shannon easy to work with.”

Kendall McGrath, National Director-Industry Solutions, Bendigo Tafe Kangan Institute

2018-05-23T16:54:57+00:00

Kendall McGrath, National Director-Industry Solutions, Bendigo Tafe Kangan Institute

“I always turn to Shannon when I need a high quality, engaging and provocative facilitator. I have engaged Shannon to work on several high-profile projects that have required understanding and streetwise common sense. This combined with a focussed intellect and professional approach makes Shannon easy to work with.”