Design Thinking Workshop
Are You Putting Your Customers First?
Most new business ideas fail because there is no market need for them. That’s why the development of every new product or service must start with a deep understanding of your customers.
Your Trusted Partner In Design
Shannon is an expert facilitator of design thinking workshops with over 15 years of experience and 100+ client transformations under his belt. Delivering creative interventions that equip teams with customer-centric design thinking principles, and processes are what he’s best known for.
Design Thinking: The Fuel of Innovation, Customer Satisfaction, and Growth
The Design Thinking workshop is a tailored 2-day event that’s designed to arm attendees with more than just theories. By the time they leave, attendees will have the experience and tools they need to create a customer-centric culture, and accurately create solutions to customer needs.
What’s Covered In This 2 Day Workshop
Day 1: The Foundation
Discover the basics of design thinking, empathetically identifying customer needs, unifying teams, creating a customer-centric culture, and co-creating innovative new solutions or enhancing existing solutions that enhance the customer experience.
Day 2: The Tools
Take part in an interactive, live problem-solving event where we solve a real problem faced by your organization so you can learn hands-on how to apply the powerful design thinking principles and processes covered previously.
Who Should Attend?
Leaders & teams
Who need hands-on, on-site guidance around identifying customer needs they can use to create better solutions.
Who are responsible for ramping up innovation but lack a clear plan of attack or the right tools for the job.
That want to learn powerful innovation techniques they can use to create new solutions or enhance existing ones.
Results You Can Expect From The Workshop
Senior Manager, CitiPower & Powercor
Kendall McGrath, National Director-Industry Solutions, Bendigo Tafe Kangan Institute
Anne Mihos, Learning & Development Manager, Vocus Communications
Jane Fita, Director, Flyco The Green Pesty
Master Design Thinking Today, Lead The Market Tomorrow
Ready to boost employee creativity, accelerate innovation, unify teams, and create solutions that keep customers coming back for more?
Need help justifying your attendance? No problem! We’ve put together a simple cut-and-paste letter you can use